FAQs

Q: What is the process for placing an order?

A: To place an order, you can follow these simple steps:

Take a screenshot of the products you wish to order.
Contact us through WhatsApp to initiate the order.
Confirm the shipping charges with our team.
Make the full payment for your order.
Send us the payment screenshot along with your complete address, including your name, full address, and phone number.

By following these steps and providing the necessary details, you can easily place an order with us.

Q: Can I return an order ?

A: Unfortunately, we do not accept returns.

Q: Do I need to pay for shipping?

A: Yes, the prices listed in the web catalogue do not include shipping costs. Shipping charges are determined based on the weight of your parcel. You will be charged per kilogram of the total weight of your order. Shipping charges range from Rs. 70 to Rs. 120 per kilogram, depending on your pin code and the shipping carrier used.

Q: Is it possible to select specific colors, prints, or designs for the products?

A: The colors and designs of the products are random unless otherwise stated. Please be aware of this before placing your order.

FALOODA MUG 450ML 6PCS SET